FAQ
Cheap Carfax reports. Your questions, answered.
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About the reports
Are these real CARFAX reports?+
Yes. These are the actual official PDFs from CARFAX, pulled through our authorized reseller account. Same data fields, same formatting, same file you would get paying $44.99 direct from CARFAX.com.
What data is in a CARFAX report?+
Reported accidents and damage, title brands (salvage, rebuilt, flood, lemon), service and maintenance history, ownership history (owner count, personal/commercial/rental use), odometer timeline, and open recalls.
Which VINs do you support?+
All US and Canadian vehicles with a valid 17-character VIN, including passenger cars, SUVs, trucks, and motorcycles. Pre-1981 vehicles with non-standardized VINs are not supported.
Can you run reports for cars outside North America?+
No. CARFAX only covers US and Canadian vehicles. For European or Asian vehicles you'll need a region-specific history service.
Pricing and plans
Why are your reports so cheap?+
We buy CARFAX access in volume through our authorized account at a much lower per-report rate than the $44.99 retail price. We pass most of the savings to you.
Do credits expire?+
No. Credits in your dashboard never expire. Buy a 10 pack today, use the last one years from now, same price per report.
Is this a subscription?+
No. Every plan is a one-time purchase. We never store your card for recurring charges.
Do you offer dealer or wholesale pricing?+
The 10 pack is already built for dealers and exporters. For 50+ reports a month, email support@cheapcarfaxreport.co for custom pricing.
Delivery and timing
How fast will I get the report?+
Most reports arrive in under 2 minutes. In rare cases it can take up to 15 minutes. If yours ever takes longer than 24 hours, email support for an immediate refund.
Where is the report delivered?+
To the email address used at checkout. The report is also saved to your dashboard so you can re-download it any time.
Can I forward the report to a mechanic or lender?+
Yes. The report is a standard PDF, you can forward, print, or share it however you want.
Payment and security
What payment methods do you accept?+
Visa, Mastercard, American Express, Discover, plus Apple Pay and Google Pay. We do not accept PayPal, crypto, wire, or check.
Do you store my card?+
No. Card details are handled entirely by our PCI-DSS Level 1 certified payment processor. We never see or store your card number.
Is the checkout secure?+
Yes. All checkout traffic is 256-bit TLS encrypted, and the payment flow is handled by a PCI-DSS Level 1 certified processor.
Refunds and guarantees
What if the VIN returns no data?+
Full refund, no questions asked. Email support@cheapcarfaxreport.co with the VIN and we'll process it the same day.
What if the report is wrong?+
If a field is clearly wrong or missing data CARFAX should have, email support with the VIN and a short description. We'll refund or re-run the report.
What if delivery takes too long?+
If your report hasn't arrived within 24 hours, email support@cheapcarfaxreport.co for an immediate refund.
Account and dashboard
Do I need an account to buy?+
No. You can buy a single report with just an email. For packs, you'll be prompted to set a password after checkout so you can access your remaining credits.
What's in the dashboard?+
A list of every report you've purchased, the remaining credits in your pack, and a one-click way to run a new report against any VIN.
Can my team share one account?+
Yes. One account can run reports against unlimited VINs. Share the login with your team if you want.